Our Values

Appreciation

Have an Attitude of Gratitude

Embracing gratitude shifts our focus to life's blessings, enriching our daily experiences and fostering deeper connections with others, ultimately creating a more fulfilling, positive, and compassionate way of living.

Beyond Expectation

Find The Way

Surpass what’s anticipated by embracing challenges with creativity and determination. Seek innovative paths and solutions, demonstrating resilience and resourcefulness in every endeavor, and turn obstacles into opportunities for growth and achievement.

Attitude

Be Phenomenal

Strive for greatness in every endeavor, pushing beyond the ordinary. Embrace your unique potential with passion and purpose, and let your actions reflect a commitment to excellence and making a lasting impact.

Culture of Discipline

Disciplined People, Disciplined Thought, Disciplined Action

This trifecta fosters unwavering commitment and clarity, driving us toward excellence. By aligning intentions with actions, we build a foundation for consistent success and meaningful impact in all endeavors.

Integrity

Walk the Walk

It’s about embodying integrity and authenticity in everything you do. Actions speak louder than words; let your commitment and character show through consistent, meaningful actions that align with your values.

The Kumra Care Team: Always by Your Side

Our devoted office team is always just a phone call away, prepared to offer support and address any questions you may have. We take pride in cultivating meaningful relationships with our clients and their families, while also collaborating closely with a range of health professionals to ensure seamless coordination and the highest standards of care.

You can count on us for compassionate service, timely updates, and steadfast support throughout your care journey. With an unwavering commitment to putting our clients first, we provide peace of mind and exceptional, high-quality care at every step.

Alison Dicks

Care Manager

Alison is a dedicated and accomplished care professional, with over 24 years of hands-on experience in the care sector. Her career began as a support worker, where she developed a deep understanding of the personal needs of clients, delivering tailored, person-centred care. This grassroots experience has shaped her holistic approach to care management, ensuring that every decision she makes is grounded in compassion, dignity, and respect for those she serves.

Over the years, Alison has successfully risen through various leadership roles, including Area Care Manager and Contract and Monitoring Manager, where she was responsible for overseeing service delivery, ensuring compliance with regulatory standards, and managing multidisciplinary teams. Her strong leadership was pivotal in liaising with local authorities, addressing staff training needs, and crafting care plans that aligned with best practices and evolving legislation. In these roles, Alison demonstrated her ability to streamline operations, ensuring that services were both high quality and cost-effective, while continually focusing on client well-being.

Alison’s passion for education and training led her to become a Health and Social Care Assessor and Trainer, where she has empowered care professionals by delivering qualifications and training programmes that meet and often exceed national standards. Her NEBOSH certification in Health and Safety, combined with her Tutor Accreditation with Highfield, underscores her commitment to safe and compliant care environments. In her work, Alison has developed and delivered bespoke training content, addressing essential topics like safeguarding, medication management, and person-centred care, all while mentoring future leaders in the care sector.

In her Director role at All Care Training Solutions, Alison not only honed her operational and managerial skills but also demonstrated an entrepreneurial spirit. She has been responsible for the full spectrum of company operations, from marketing and client relations to policy development and quality control. Her hands-on approach to quality assurance has resulted in significant improvements across the services she’s managed, ensuring that care staff are well-prepared, motivated, and delivering the highest standard of care possible.

Her vast experience includes quality assurance, where Alison ensured compliance with national standards and client-specific requirements. She adeptly compiled and reviewed critical operational data to identify areas for improvement, creating action plans that consistently led to enhanced service delivery and client satisfaction.

As a Care Manager with Kumra Care, Alison brings a wealth of experience, a passion for nurturing talent, and an unwavering commitment to maintaining the highest standards in domiciliary care. She is eager to lead her team in delivering compassionate, compliant, and responsive care to every individual under her supervision.

On a personal note, Alison is a devoted wife and mother of two, drawing inspiration from her family to excel in her professional pursuits. She enjoys spending time in her garden, nurturing her love for growing vegetables, as well as engaging in creative arts like cross-stitch and knitting. An avid reader, she values the moments spent with a good book, all while balancing the rewarding challenges of her career and family life.

Jatin Kumra

Director

Jatin Kumra is a passionate advocate for the integration of advanced technology within the care industry, recognizing its vast potential to streamline operations and elevate the quality of care. With over two decades of experience in managing large-scale operations and implementing complex systems, he has a unique ability to spot inefficiencies and address them through strategic technological solutions. His leadership in SaaS product implementation, RPA integration, and project management positions him as an asset to the care sector, where precision, compliance, and efficiency are paramount.

His academic foundation, which includes an MBA in Finance and an MSc in Computer Science from Swansea University, equips him with the analytical skills to navigate the complexities of the care industry, particularly in areas like contract lifecycle management, operational optimization, and process re-engineering. Jatin’s background in managing multi-disciplinary teams—spanning sectors like insurance, chargeback processing, and contract management—offers valuable insight into how different services can be seamlessly integrated, a crucial skill in the home care industry.

Throughout his career, Jatin has been at the forefront of robotic process automation (RPA), where he led initiatives that delivered tangible operational improvements, cutting manual tasks and driving efficiency. As a Senior Customer Success Manager at SirionLabs and Manager of Operations at Chargebacks911, he not only managed teams but also spearheaded integrations with major platforms like Salesforce, SAP, and AdobeSign—skills that are increasingly relevant as the care sector embraces digital transformation.

Jatin’s transition into the healthcare space is fueled by a deep, personal connection. Inspired by his wife’s fulfilling career in the sector, he’s motivated to apply his extensive experience to improve care delivery processes. His vision is to create more efficient and responsive care environments by bridging the gaps between healthcare providers, social workers, and administrative teams, ensuring the highest standards of care for individuals in need.

Beyond his technical acumen, Jatin is deeply committed to fostering a culture of compliance, training, and quality assurance—all essential components for delivering consistent, high-quality domiciliary care. His leadership in implementing Lean Six Sigma methodologies and managing operations under CMMI Level 4 processes underscores his dedication to excellence and continuous improvement.

On a personal level, Jatin’s devotion to his family, his active involvement in charitable causes, and his love for learning new things further reflect his balanced approach to life. His ability to connect personal passion with professional responsibility makes him not just an expert in his field, but a dedicated and empathetic leader ready to contribute meaningfully to the care sector.

Team

Our Committed Carers

Our care team embodies a vast array of talents and expertise, ensuring we meet the unique needs of every individual we serve. From compassionate communication to specialised medical knowledge, each team member brings a distinctive skill set that enhances our holistic approach to care. We believe in the power of diversity, where varied experiences and perspectives come together to create a nurturing environment tailored to your loved ones. This rich tapestry of abilities allows us to provide the highest standard of care, promoting comfort, dignity, and well-being at every stage of the journey.

We understand that entrusting the care of yourself or a loved one to someone else is a deeply personal decision, and it’s one we do not take lightly. That’s why we have implemented a rigorous application process, designed to ensure that every member of our team is not only highly skilled and experienced but also genuinely compassionate. We are committed to employing only the very best professionals who share our dedication to providing the highest standard of care.

Our thorough vetting process includes a series of comprehensive checks and assessments to guarantee the safety and well-being of those we serve. We carefully evaluate each candidate's qualifications, background, and character to ensure they align with our values and standards. By doing so, we can confidently say that our carers are trustworthy and exceptionally competent, providing you with the peace of mind that comes from knowing your loved one is in capable and caring hands.

From criminal background checks and reference verifications to in-depth interviews and continuous professional development, our carers are subjected to stringent standards to meet and exceed your expectations, delivering care that is both safe and nurturing. Our comprehensive vetting process includes:

Skills Verification | Professional Reference Checks | Mandatory Training | Criminal Record Checks | Competences | Work Aptitude | Employment Eligibility | Employment History | Personal Reference Checks | Face to Face Interview | Education History | Care Experience

Finding the perfect care for you or your loved one

1. Initial Phone Call

2. Your Support Plan

3. On-Going Support

If you feel that we can support you or your loved one please call our local team on 01792 000357 who will be happy to discuss what support we can provide or fill out our callback form.

We will visit you in your home at a suitable time to understand your expectations and assess how we can meet your support needs. to maintain independence at home.

Once your support begins we schedule regular visits from our Senior Team to ensure that you are always receiving the highest quality care to suit your needs.

Begin Your Journey Today

We are here and ready to support you every step of the way. Contact us to schedule a complimentary care assessment for you or your loved one, and experience the difference.

01792 000 357